SUBMIT WARRANTY REQUEST

Warranty Service Request Form

Please complete the form below to notify us of any issues that may be covered under your warranty. A member of our Customer Care team will review your submission and follow up within 1–2 business days to schedule an inspection or next steps.

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Please list the items you are submitting for warranty review. Be as detailed as possible. If multiple issues, use the checklist below.

Submission Disclaimer:


By submitting this form, I acknowledge that this request will be reviewed under the applicable warranty terms for my project. Thackery Living will determine the appropriate resolution and contact me with next steps.